DIRECTOR OF PRODUCT
Blue Mesa Health | New York, NY | March 2017 – August 2018
Lead collaboration with technology, marketing and revenue to identify user, business and technology needs, with an ability to synthesize these into clear, actionable priorities and user experiences
Lead discovery and research for new features / functionality, while ensuring the company is always moving as quickly as possible, applying an iterative testing approach vs. a waterfall one
Oversaw the creation of highly effective, user-centered experiences that simultaneously drive overall business metrics, with a focus on engagement and effectiveness.
PRODUCT DESIGN CONSULTANT
Future Kreative | Brooklyn, NY | November 2016 – March 2017
Collaborated with leadership teams to understand product vision and customer needs while validating designs through testing and customer feedback.
Helped to design and develop Minimum Viable Products to accelerate iteration cycles driven by data collected from real users.
Provided Fullstack Product Development Suite (UI/UX Design, Backend, and Mobile Development)
FOUNDER & CEO
ThriveStreams | Brooklyn, NY | October 2012 – October 2016
Increased application engagement by 20% by redesigning gamification and push notification experiences.
Launched mental health platform for use in research study funded by the National Institutes of Health that grew to 3K+ users with 8% weekly growth rate.
Xantrion | Oakland, CA | March 2005 – January 2011
Generated 10% increase in monthly recurring revenue by identifying opportunity to leverage new virtualization solutions for new and existing customer base.
Improved Net Promoter Score 5% by redesigning the customer on-boarding process to simplify data collection and improve user experience.
Decreased deployment time 30% by working with engineering to identify solutions to optimize backend infrastructure.
QBIS Group | San Francisco, CA | September 2002 – March 2005
Co-managed new product and services life cycle from strategic planning to tactical activities.
Drove a solution set across development teams through market requirements, product contract, and positioning.
Co-developed and implemented custom enterprise software package responsible for improving secure data extraction, transformation, and load times.
Sketching • Wireframing
Omnigraffle • Balsamiq
Low & High Fidelity Mockups
Adobe Suite (PS, Ai, Id, Fw)
Keynote • proto.io
Ruby on Rails • REST APIs
GIT • Github
Go to Market Strategy
A/B & Multivariate Testing
MS in Computer Science
Georgia Institute of Technology
January 2019 – June 2021
Graphic and Digital Design
Parsons The New School for Design
January 2014 – April 2014
User Experience Design
January 2013 – April 2013
BS in Economics
(Minor: Computer Science)
University of California, Irvine
September 1995 – April 2001